Terms & Conditions

 

Welcome to Sareetra.com. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our website or services.

1. General Terms

  • Ownership: Sareetra.com ("we", "us", "our") owns and operates this website. By accessing or using our website, you acknowledge that you are bound by these Terms and Conditions.

2. Products and Pricing

  • Product Descriptions: We make every effort to accurately display and describe the products available on our website. However, we do not guarantee that product descriptions, pricing, or availability are accurate, complete, or error-free.
  • Pricing: All prices listed on the website are in INDIAN RUPEE and are subject to change without notice. Shipping costs, taxes, and other fees will be added to the total cost of your order at checkout.
  • Promotions: We may offer discounts, promotions, or special offers. These offers are subject to specific terms and conditions, and we reserve the right to modify or cancel any promotional offer at our discretion.

3. Orders and Payment

  • Order Acceptance: Your order is an offer to buy products from us. We reserve the right to accept or decline your order, in whole or in part, for any reason, including but not limited to the unavailability of stock or payment issues.
  • Payment: We accept various payment methods including credit/debit cards, PayPal, and other payment processors. By submitting an order, you authorize us to charge the provided payment method for the total amount of the order.
  • Order Confirmation: After placing an order, you will receive an order confirmation email. This email serves only as acknowledgment of your order and does not confirm acceptance of the order. A separate shipping confirmation will be sent when your order has been processed and shipped.

4. Shipping and Delivery

  • Shipping Times: We process and ship orders within the specified processing time (usually 1-2 business days). Delivery times vary depending on the shipping method selected and the delivery location.
  • Shipping Charges: Shipping costs are calculated at checkout based on the weight, size, and destination of the products.
  • Shipping Delays: While we strive to ship orders promptly, shipping times may be affected by external factors such as weather, holidays, or carrier delays. We are not responsible for delays caused by shipping carriers.

5. Returns and Refunds

  • Return Policy: Please refer to our [Refund & Return Policy] for details about how to return products, eligibility criteria, and timeframes for returns.
  • Refunds: Refunds will be processed in accordance with our Refund & Return Policy, and the method of refund will typically be issued to the original payment method.
  • Damaged or Defective Items: If you receive a damaged or defective item, please contact us within [number of days] for assistance. We will arrange for a replacement or refund as per our policy.

6. User Accounts

  • Account Registration: You may be required to create an account on Sareetra.com to place an order or access certain features. You are responsible for maintaining the confidentiality of your account and password, and for all activities that occur under your account.
  • Account Information: You agree to provide accurate, current, and complete information during the registration process and to update your information as necessary to keep it accurate.

7. Intellectual Property

  • Ownership: All content on Sareetra.com, including but not limited to text, images, logos, graphics, and trademarks, is the property of Sareetra.com and is protected by copyright, trademark, and other intellectual property laws.
  • Use of Content: You may use content from the website solely for personal, non-commercial purposes. You may not modify, reproduce, or distribute any content without prior written consent from us.

8. Privacy and Data Collection

  • Privacy Policy: Your use of our website is also governed by our [Privacy Policy], which explains how we collect, use, and protect your personal information.
  • Cookies: We may use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

9. Restrictions on Use

You agree not to:

  • Use the website for any unlawful or prohibited purpose.
  • Impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity.
  • Use any automated system, software, or tool to access or collect data from our website without our express permission.

10. Limitation of Liability

  • Disclaimer: Sareetra.com provides the website and services "as is" without any warranties, express or implied, including but not limited to merchantability or fitness for a particular purpose. We do not guarantee that the website will be error-free or available at all times.
  • Limitation of Liability: To the fullest extent permitted by law, Sareetra.com’s liability for any claims arising from your use of the website or our services will be limited to the total amount paid by you for the product(s) at issue, excluding shipping costs, taxes, and fees.

11. Governing Law and Dispute Resolution

  • Governing Law: These Terms and Conditions are governed by the laws of INDIA / GUJARAT, without regard to its conflict of laws principles.
  • Dispute Resolution: Any dispute arising out of or relating to these Terms and Conditions shall be resolved through binding arbitration in SURAT, unless otherwise agreed.

12. Modifications to the Terms

We reserve the right to modify or update these Terms and Conditions at any time. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review these terms periodically for any updates.

13. Contact Us

If you have any questions regarding these Terms and Conditions or your use of Sareetra.com, please contact us:

  • Email: contact.sareetra@gmail.com