Privacy Policy

 

At Sareetra.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or engage with our services. By using our website, you agree to the practices outlined in this policy.

1. Information We Collect

We collect personal and non-personal information in the following ways:

Personal Information: When you make a purchase, create an account, sign up for our newsletter, or engage with our customer support team, we may collect the following personal information:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Order history

Non-Personal Information: We also collect non-personal information to enhance your browsing experience and improve our services. This includes:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited
  • Time spent on our website
  • Referring website (if applicable)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders (e.g., delivering products, sending order confirmations, processing payments).
  • To improve customer service by responding to your inquiries, managing your account, and assisting with any issues.
  • To personalize your experience by providing tailored content, product recommendations, and promotions.
  • To send marketing communications, including newsletters, updates, and special offers (only if you have opted-in).
  • To improve our website, services, and user experience through analytics and performance monitoring.
  • To comply with legal obligations and enforce our terms of service.

3. How We Protect Your Information

We implement a variety of security measures to protect your personal information, including:

  • Encryption: We use Secure Socket Layer (SSL) technology to encrypt sensitive data, such as payment information.
  • Secure Servers: Your information is stored on secure servers with limited access, protected from unauthorized access.
  • Payment Security: We use trusted third-party payment processors to handle payment transactions, and we do not store your credit/debit card details.

However, please be aware that no method of transmission over the internet or electronic storage is completely secure. We strive to protect your information, but we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers to help process payments, deliver products, and provide customer support.
  • Legal Requirements: We may disclose your information if required to do so by law, or to comply with legal obligations, protect our rights, or respond to legal requests from authorities.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files that are stored on your device and help us remember your preferences and actions.

We use cookies for:

  • Remembering your login credentials and shopping cart contents.
  • Analyzing website usage to improve user experience (e.g., using Google Analytics).
  • Serving personalized content and ads based on your browsing behavior.

You can control cookie settings through your browser, including the ability to block or delete cookies. However, disabling cookies may affect some website functionality.

6. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites before providing any personal information.

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal data, subject to certain legal and contractual restrictions.
  • Opt-Out: You can opt out of receiving marketing emails at any time by clicking the "unsubscribe" link in our communications or by contacting us directly.

If you wish to exercise any of these rights, please contact us at 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you need assistance with your data, please contact us at:

Email: contact.sareetra@gmail.com