Kanjiveram Silk Zari Lehenga With Blouse Along With Banarsi Silk

At Sareetra.com, we aim to provide our customers with an efficient and seamless shopping experience. Our shipping policy outlines the various shipping options, processing times, and costs associated with orders placed on our website.

1. Order Processing Time

• All orders are typically processed within 1-2 business days (Monday to saturday, excluding holidays).
• Orders placed on weekends or holidays will be processed the next business day.
• Once your order has been processed, you will receive a shipping confirmation email with tracking information.

2. Shipping Methods & Delivery Time

We offer a range of shipping options to cater to your needs:

• Standard Shipping: Estimated delivery time is 3-7 business days.
• Expedited Shipping: Estimated delivery time is 2-3 business days.

Please note that shipping times may vary based on the destination and carrier availability.

3. Shipping Costs

Shipping costs are calculated at checkout based on the weight, size, and destination of the package. We offer:

• Free Standard Shipping on orders over All Order In india only.
• Flat Rate Shipping for all other orders, depending on the selected shipping method.

4. International Shipping

We currently offer international shipping to select countries. International shipping fees will be calculated at checkout based on the destination country and the size/weight of the order.

• Customs & Duties: Please note that customs duties, taxes, or import fees may be applied by the destination country’s customs office. These fees are the responsibility of the customer.

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can track your order status through the shipping carrier’s website.

6. Shipping Delays

While we strive to ensure timely delivery, certain factors such as weather, holidays, or unforeseen circumstances may cause shipping delays. We recommend allowing additional time for delivery in case of such disruptions.

7. Shipping Restrictions

• We currently do not ship to P.O. Boxes. Please provide a physical address at checkout.
• Some items may be restricted to certain shipping regions due to size or carrier limitations.

8. Address Accuracy

Please ensure that the shipping address provided at checkout is correct. We cannot be responsible for delays or non-delivery due to incorrect address information.

9. Lost or Damaged Shipments

In the unlikely event that your package is lost or damaged during transit, please contact our customer service team at contact.sareetra@gmail.com We will work with the carrier to resolve the issue as quickly as possible.

 

At Sareetra.com, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied, we offer a straightforward refund and return process. Please read our refund policy carefully to understand the terms and conditions.

1. Return Eligibility

To qualify for a return or refund:

• Items must be returned within 7 days of the original purchase date.
• Products must be in unused, unwashed, and undamaged condition with all original tags and packaging intact.
• Certain products such as intimate apparel, custom-made items, or sale items may not be eligible for returns or refunds. Please check the product description for specific return restrictions.

2. How to Request a Return or Refund

• To initiate a return or refund, please contact our customer service team at contact.sareetra@gmail.com with your order number and the reason for your return.
• You will be provided with instructions on how to return the item, including the return address (if applicable).
• The return shipping cost is the responsibility of the customer unless the return is due to an error on our part (e.g., wrong item, damaged goods, etc.).

3. Refund Process

• Once we receive the returned item, we will inspect it to ensure it meets the return conditions outlined above.
• If your return is approved, you will receive a refund to your original payment method. Please note that it may take 5-7 business days for the refund to appear in your account, depending on your payment provider.
• If the returned item is deemed non-returnable (e.g., used, damaged, or outside the return window), you will be notified, and no refund will be issued.

4. Exchange Policy

If you wish to exchange an item for a different size or color, please contact us within 7 days of your original purchase. We will do our best to accommodate exchanges based on product availability. You may be required to cover return shipping costs for exchanges.

5. Damaged or Defective Items

If you receive a damaged or defective item:

• Please notify us immediately atcontact.sareetra@gmail.com within 7 days of receiving the product.
• We will offer a full refund or replacement depending on your preference, and we will cover the return shipping costs for defective or damaged goods.
• Please include photos of the damaged item and packaging to expedite the process.

6. Non-Refundable Items

The following items are non-refundable and non-returnable:

• Gift cards
• Final sale items
• Personalized or custom-made products
• Intimate apparel (if applicable)

7. Shipping Fees

Shipping fees are non-refundable, except in the case where we made an error in fulfilling your order (e.g., wrong item shipped, defective products).

8. Cancellation Policy

Orders can be canceled within 24 hours of purchase. Once an order is shipped, it can no longer be canceled. If you wish to cancel an order, please contact us immediately at contact.sareetra@gmail.com